Do you have some questions?

Frequently asked question
Our skincare products are formulated with all skin types in mind, ensuring there’s something for everyone. Whether you have oily skin and struggle with excess sebum, dry skin that craves hydration, combination skin with uneven textures, or sensitive skin that requires gentle care, we offer a range of products tailored to meet your needs. Each item is carefully crafted using ingredients chosen for their ability to target specific concerns while maintaining overall skin health. To find the perfect match, you can refer to the detailed descriptions on our website, which highlight the benefits and suitability of every product.
Yes, we proudly ensure that all our products are cruelty-free and vegan. This means they are not tested on animals at any stage of development, and all our formulations are free from animal-derived ingredients. We are committed to promoting sustainability and ethical practices in the beauty industry by supporting plant-based solutions and cutting-edge technologies. By choosing our products, you can enjoy effective skincare while making a positive impact on the environment and supporting humane practices. Feel free to explore our ingredient lists for transparency and to learn more about how we create our cruelty-free and vegan formulations.
Proper storage is essential for preserving the quality and effectiveness of skincare products. We recommend keeping our products in a cool, dry place, away from direct sunlight and heat sources, which could degrade their active ingredients. Avoid storing them in humid areas, such as bathrooms, as excess moisture can compromise their integrity. Make sure to tightly secure lids and caps after each use to prevent contamination or drying out of the formulations. For certain products, such as serums or creams, refrigeration may be beneficial to extend their shelf life and enhance their cooling effects during application. Always check the packaging for specific storage instructions tailored to the product.
Absolutely! We stand by the quality of our products and are committed to customer satisfaction. If for any reason you’re not completely happy with your purchase, we offer a hassle-free refund or exchange policy. You can request a refund or exchange within 15 days of receiving your order. To initiate the process, simply reach out to our customer service team with your order details, and we’ll guide you through the necessary steps. Please note that certain conditions may apply, such as returning unused items in their original packaging. For full details, we encourage you to review our Refund Policy page on our website.